Call Costing Business Solutions
Is your organization looking for a comprehensive call costing solution to monitor and control telecommunication costs and give you a true picture of how much money is being spent and who is spending it? If so, Gibson Teldata can help.
We offer Call Accounting Solutions for both single site and multi-site installations, and we can optionally customize and integrate a solution compatible with your existing Contact Center Management System.
An All-Inclusive Communications Solution
Enables you to charge back phone charges to departments, employees, and customers using markup or discount pricing
Allows you to determine if you are using your incoming, outgoing, and bi-directional trunks efficiently